We're here to help
Questions, feedback, or trouble with the app? Reach the people who built it.
No phone tree, no web ticket.
Just email — straight to the shop.
TractorPal is run by the same farmers who built it. Email us and a real person reads it. The fastest way to get help is to tell us what machine, what you were doing, and the kind of phone or tablet you're on.
- Tell us your device — iPhone or Android — so we can answer the first time.
- Add a screenshot or photo if something looks off. A picture saves a dozen emails.
- Selling or buying a machine? Mention it — we can point you at email reports.
We reply as soon as we can — usually within a day or two, often the same day during the week.
Opens your mail app with the right address and a head start on the message.
Fill it in, hit send — it lands in our inbox
This composes an email in your own mail app, addressed and ready. Nothing is stored on a server here — it goes straight from you to the TractorPal crew.
Goes through your mail app
We never see what you type until you press send — your email client does the sending.
Device picker built in
Pick iPhone or Android and we'll tailor the steps to the screen in front of you.
A few answers are already waiting
Plenty of questions have a quick answer here. Have a look — then email us if you're still stuck.
Drop us a line. We read every one.
Tell us what's happening and which device you're on, and we'll get you back to tracking machines — as soon as we can.