Frequently asked questions
Everything about pricing, your data, sharing with your crew, and getting set up.
What it costs, and how the crew shares it
Start free on one machine. When you're ready for the whole shed, one fair price per device covers everything.
01What does the app cost?
It's free to track one machine on one device, forever. To track unlimited machines with every feature unlocked, it's $11.99 per device, per year. Each device needs its own subscription — even when you share one login.
02Can I add and edit on my computer?
Yes. Paid subscribers can manage everything on the big screen at app.tractorpal.com — then it's right there on the phone out in the field.
03Can I share my data with my crew?
Absolutely. Share your login and everyone works from the same records, syncing across every device. Each device still needs its own subscription.
It's your record — you own it
Every serial, part number, and service date stays yours. Here's how we handle it and how to clear it out.
04Can I delete my data from the app?
Yes. Email us from the address on your TractorPal account and we'll remove your data. See the Delete Your Data page for details.
05Do you have customer service?
Of course. Reach us any time at support@tractorpal.com and we'll get back to you as soon as we can.
Day-to-day at the bench
The little things you'll do most — adding photos, clearing out an old machine, tracking the pickup alongside the tractor.
06How do I add a photo after I set up a machine?
Open the machine by tapping its name, then add as many photos as you like.
07How do I delete a machine?
Swipe left on the machine's name and confirm. It's gone.
08Is there a version for trucks and cars?
There's no separate version — TractorPal already handles trucks, cars, motorcycles, and just about anything with a service interval, right alongside your equipment.
09Do you have instructional videos?
Yes — find walkthroughs on our YouTube channel. Updated videos for the latest version are on the way.
Talk to a real person — usually another farmer.
If your question isn't above, send it over. We read every message and answer in plain English, no ticket numbers, no runaround.
Need your records cleared out? See the Delete Your Data page.